Privacy policy


Privacy Policy for CocoEats

Effective Date: 10/04/2025

CocoEats ("we", "our", "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you use the CocoEats mobile application ("App") and services.

By using the App, you agree to the collection and use of information in accordance with this policy.


1. Information We Collect

We collect the following personal information when you use the App:

  • Account Information: When you create an account, we collect your name, phone number, email, and delivery address.

  • Location Data: We collect your location data only if you choose to share it, to facilitate order delivery.

  • Payment Information: We do not store your payment details. Payments are processed securely through Stripe, and we do not collect or store your credit card or bank account information.

  • Review & Feedback: We store any reviews or ratings you provide regarding restaurants or deliveries.

  • Cookies and Local Storage: We may use cookies or local storage to store session details, order details, and other preferences for the duration of your session.


2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders and deliveries.

  • To personalize your experience by offering relevant content, promotions, or restaurants.

  • To send notifications about your order status, promotions, or updates.

  • To improve our services and troubleshoot any issues.


3. Third-Party Services

We may share your information with the following third-party services:

  • Google Maps: For location services, such as delivery tracking.

  • Firebase: For user authentication and potential future analytics.

  • Stripe: To securely process payments.

We do not share your data with third parties for marketing purposes unless explicitly stated.


4. Data Retention

We do not have a set retention period for your personal data. We may delete your data manually if requested, or if your account is deleted.


5. Your Rights

As a user, you have the following rights:

  • Access: You can request access to the personal data we hold about you.

  • Deletion: You can delete your account and personal data via the profile section of the App.

  • Opt-out: You can unsubscribe from notifications at any time via the App.


6. Data Security

We take reasonable precautions to protect your personal information. However, please be aware that no method of data transmission over the internet or method of electronic storage is 100% secure.


7. Children's Privacy

CocoEats is not intended for children under the age of 18. We do not knowingly collect personal data from children.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected in the updated policy on this page. We encourage you to review this Privacy Policy periodically.


9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [contact@cocoeats.uk]


Privacy Policy for CocoEats

Effective Date: 10/04/2025

CocoEats ("we", "our", "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you use the CocoEats mobile application ("App") and services.

By using the App, you agree to the collection and use of information in accordance with this policy.


1. Information We Collect

We collect the following personal information when you use the App:

  • Account Information: When you create an account, we collect your name, phone number, email, and delivery address.

  • Location Data: We collect your location data only if you choose to share it, to facilitate order delivery.

  • Payment Information: We do not store your payment details. Payments are processed securely through Stripe, and we do not collect or store your credit card or bank account information.

  • Review & Feedback: We store any reviews or ratings you provide regarding restaurants or deliveries.

  • Cookies and Local Storage: We may use cookies or local storage to store session details, order details, and other preferences for the duration of your session.


2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders and deliveries.

  • To personalize your experience by offering relevant content, promotions, or restaurants.

  • To send notifications about your order status, promotions, or updates.

  • To improve our services and troubleshoot any issues.


3. Third-Party Services

We may share your information with the following third-party services:

  • Google Maps: For location services, such as delivery tracking.

  • Firebase: For user authentication and potential future analytics.

  • Stripe: To securely process payments.

We do not share your data with third parties for marketing purposes unless explicitly stated.


4. Data Retention

We do not have a set retention period for your personal data. We may delete your data manually if requested, or if your account is deleted.


5. Your Rights

As a user, you have the following rights:

  • Access: You can request access to the personal data we hold about you.

  • Deletion: You can delete your account and personal data via the profile section of the App.

  • Opt-out: You can unsubscribe from notifications at any time via the App.


6. Data Security

We take reasonable precautions to protect your personal information. However, please be aware that no method of data transmission over the internet or method of electronic storage is 100% secure.


7. Children's Privacy

CocoEats is not intended for children under the age of 18. We do not knowingly collect personal data from children.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected in the updated policy on this page. We encourage you to review this Privacy Policy periodically.


9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [contact@cocoeats.uk]